FAQ

 
 

Q

What is the mission of Buckhead Tea Company?

A

We started Buckhead Tea Company because we love tea! And we wanted to introduce people to the simple pleasures and wellness benefits that quality tea has brought to our lives.

 

Q

Why is Buckhead Tea Company so passionate about supporting charitable organizations?

A

When the four of us decided to start Buckhead Tea Company, we all agreed to give 10% of our profits to charities we love.  Giving back is important to each of us, and we’ll be featuring our selected charities on an ongoing basis. Be sure to subscribe to our newsletter to stay up to date on our latest stories of giving.

 

Q

What is the best way to prepare tea?

A

All of our teas come with temperature and steeping time recommendations written on the label. For leaf quantity, the general recommendation is one teaspoon of loose leaf tea per 6 oz. cup of hot water. We recommend doubling this for most white teas, as these tend to be lighter and more voluminous.

 

Q

How should I store my tea?

A

Here’s a few tips to keep your tea in tip-top flavor.

  1. Keep it in an airtight container to keep moisture out and flavor in.
  2. Keep it out of direct sunlight.
  3. Teas do not require refrigeration but you can store in the fridge if you prefer but still keep it in an airtight container.
  4. Never freeze your tea!
  5. Consume your tea within 1 year of purchase.
 

Q

How do I reorder a product that I previously ordered?

A

We make it very easy for you to keep track of the teas you've purchased in the past, and enjoy most. Your purchases are automatically saved to your customer profile.  Please see your customer account page.