Terms of Service & PRIVACY POLICY

Terms of Service

WELCOME

We are honored to have you visit the Website of Buckhead Tea Company, buckheadteaco.com. Please review the following terms and conditions before your
visit. When you use this or any future version of this website or any other Buckhead Tea Company Website, you represent that you are at least 18 years old
and have reviewed, accepted and agreed to be bound by the conditions set forth in this document. 
This Web Site, buckheadteaco.com, is hosted by Squarespace.

ORDERING  

Buckhead Tea Company sells products to adults aged 18 and older who can purchase them with a credit card.  All orders placed through any Buckhead Tea Company site are subject to Buckhead Tea Company’s acceptance. This means that Buckhead Tea Company may refuse to accept or may cancel any order, regardless of whether or not the order has been confirmed, for any or no reason. If your credit card has already been charged for an order that is later cancelled, we will issue you a prompt refund. You agree not to resell any products purchased from Buckhead Tea Company without our prior written consent.

PRODUCT INFORMATION

All Buckhead Tea Company products are quoted in US dollars. At Buckhead Tea Company, we make all attempts to accurately describe the products listed on our
Website but we do not warrant that these descriptions are accurate, complete, error-free or current. The prices, descriptions and availability of our products are subject to change without notice. Any errors on our part will be corrected when they are discovered. Occasionally, products that are displayed may be out-of-stock or discontinued, and our prices are subject to change.

Health benefit claims, if any, are for informational purposes only and as such only represent conventional or observed beliefs. These claims are not tested,
affirmed, or approved by the US Federal Food and Drug Administration. Under no event shall Buckhead Tea Company, its directors, officers, partners or
employees be liable to you for any damages, however caused, including but not limited to direct, indirect, special, consequential, incidental, punitive or
otherwise.

SHIPPING

Buckhead Tea Company uses USPS and other third-party services for shipping.  Buckhead Tea Company will ship based on the method you select from the available options.  The estimated time of arrival of you purchase are estimates only.  Charges for shipping and taxes, if any, will be listed at checkout and you will be responsible for all shipping charges and taxes that apply to your purchase. Please review and double check all relevant information before completing
the transaction.  Changing the transaction once it is completed incurs expenses from third party servicers for which you will be responsible.  We however will be glad to contact these servicers on your behalf.

FREE SHIPPING

Orders of $49 or more addressed to one physical location within the contiguous United States qualify for free basic shipping via USPS ground or Flat Rate 2 Day
Package.  To earn free shipping when using a discount code, please ensure that your order total exceeds $49 dollars after applying the discount.

RETURNS

If you are unsatisfied with any product please contact us within two weeks of your receipt of the purchase and we will do our best to please you:
 Customercare@BuckheadTeaCo.com  Please do not include sensitive information such as credit card number in your email.  Your purchase
receipt information will be sufficient.


ACCOUNT CONFIDENTIALITY AND ACCESS

You alone are responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the Buckhead Tea Company by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. Buckhead Tea Company shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address.

You agree that Buckhead Tea Company may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms of Service; (b) upon request by law
enforcement; (c) unforeseeable technical or security issues or problems; (d) fraudulent, deceptive or illegal activity, or any other activity which Buckhead Tea Company believes is harmful to its business interests; or (e) for no reason. You agree that any termination, limitation of access and/or suspension shall be made at Buckhead Tea Company’s sole discretion and that Buckhead Tea Company will not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.


security

Buckhead Tea Company uses a variety of security measures to maintain the safety of your personal information. We have implemented internal policies and controls to restrict access to your information to employees who have special secured access rights. When you place orders or access your personal information, your session will take place on a server that utilizes security access controls. All sensitive/credit information supplied by you is encrypted and transmitted via Secure Socket Layer (SSL) technology and securely stored in Buckhead Tea Company's database. Despite this, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at customercare@buckheadteaco.com.


INTELLECTUAL PROPERTY RIGHTS

All materials displayed on our website including, but not limited to, logos, designs, product names, photographs, images and videos, cannot be reproduced or copied for commercial use by you without the expressed written consent of Buckhead Tea Company.


CHANGE IN TERMS

The terms of use are effective as of the above date and we may change these terms from time to time.  When we do, we will post the new terms and they will become effective as of the new posting date without notifying you in advance.  If the new terms materially adversely impact our customers, then we will send you and email (if an email address is associated with our account) notifying you of the new changes that may adversely impact you.


Privacy Policy

The purpose of this Privacy Policy is to allow you to understand how Buckhead Tea Company collects and uses the personal information you provide to us through the website that we own and operate, buckheadteaco.com.  By visiting this Site and providing your information to us, you agree to accept the practices described in the Privacy Policy.

WE WILLCOLLECT THE FOLLOWING INFORMATION FROM YOU:

  • Contact Information such as name, email address, mailing address, phone number

  • Billing Information such as credit card number, and billing address

  • Unique Identifiers such as user name and account number

WE USE THIS INFORMATION TO:

  • Fulfill your order

  • Send you an order confirmation

  • Send you requested product or service information

  • Respond to customer service requests

  • Administer your account

  • Send you a newsletter- You can unsubscribe to the newsletter at any time by using the
    unsubscribe link.

  • Send you marketing communications

  • Respond to your questions and concerns

If you choose to send a product to a different recipient, we will also collect that
person’s name, shipping address, phone number and email address. We store this
information for the sole purpose of completing your order and will not use this
collected third party information for any other purpose. Your friend may
contact us at customercare@buckheadteaco.com to request that we remove this
information from our database.

PROTECTION OF YOUR PERSONAL DATA IS IMPORTANT TO BUCKHEAD TEA COMPANY. WE DO NOT SELL OR RENT YOUR INFORMATION TO THIRD PARTIES. WE SHARE YOUR PERSONAL INFORMATION ONLY  WITH TRUSTED THIRD PARTIES IN THE WAYS THAT ARE DESCRIBED IN THIS PRIVACY POLICY TO PROCESS YOUR PURCHASE, OR IN NECESSARY INSTANCES, SUCH AS REQUIRED BY LAW. These third parties provide services that help us with our business
activities such as processing your order, shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

Buckhead Tea Company has a variety of security measures to maintain the safety of your personal information. When you place orders or access your personal
information, your session will take place on a server utilizing security access controls. All sensitive/credit information supplied by you is transmitted via
Secure Socket Layer (SSL) technology directly to our trusted third party service providers.  We use Stripe as our payment processing service
provider which securely accepts your payment details via encryption (SSL) directly to their servers.  Stripe, like any company involved with the
processing, transmission, or storage of card data, must comply with the Payment Card Industry Data Security Standards (PCI). No method of transmission over the
Internet, or method of electronic storage, is 100% secure, however. Therefore,we cannot guarantee its absolute security. If you have any questions about
security on our Web site, you can contact us at
customercare@buckheadteaco.com.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the above date and will be in effect until amended at a future date which will be in effect immediately on the same date
being posted on this page.  We advise you to check this policy periodically for changes.  Your continued use of this website will
constitute your acknowledgement of the modifications and your consent to abide and be bound by the Privacy Policy in effect.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at Customercare@BuckheadTeaCo.com

Sensitive Information: Since email communications are not always secure, please do not include credit card
or other sensitive data in your email to us.